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BetHarness.com / BetRunners.com News and Notes
New "Key Box" Option Added to
Internet
Wagering Platform - June 4, 2007
A new
“Key Box” option is now available that allows you to quickly key a
single horse in all spots of an intra-race exotic wager (Exactas,
Trifectas and Superfectas), without having to place separate part wheel
tickets. The "Key Box" option is located at the same place where you
select the normal "box" option during the wagering process.
A "Key Box" bet includes all possible combinations of a selected "key"
horse(s) when combined with other "non-key" horses in a box bet.
For example, a $1 Trifecta Key Box: 1 / 2,3,4. This Key Box wager would
cost $18. It covers eighteen (18) possible combinations:
1 with 2,3,4 with 2,3,4 (six (6) combinations with the key horse
finishing first)
2,3,4 with 1 with 2,3,4 (six (6) combinations with the key horse
finishing second)
2,3,4 with 2,3,4 with 1 (six (6) combinations with the key horse
finishing third)
To win a "Key Box" bet, a "key" horse must finish in one of the wager
positions (e.g., 1st, 2nd, or 3rd in a Trifecta) -and- "non-key" horses
must finish in the other remaining positions of the wager.
The process would work exactly the same for exactas and superfectas. In
the case of the exacta, the “Key Box” option would place two separate
part wheel tickets. In the superfecta, the “Key Box” option would place
four separate part wheel tickets.
Some customers may already be using this wager via the telephone, and
may be referring to it as a “Banker” wager. The telephone operators at
the wagering call center will continue to recognize “Banker” as the
equivalent term to a “Key Box” wager.
If you have any questions about this new feature, please contact
Customer Service toll-free at 1-866-891-5100.
Host
track regulations for Betting - August 10, 2006
We rely on the host track to define each wager and determine
whether customers receive refunds, post-time favorites, or consolations
for exotic wagers. Each track is different and governed by the
pari-mutuel laws of the state of the host track. We are governed by
these rules and it is the responsibility of each horseplayer to know and
understand the rules associated to each wager they make. We have
compiled a list of those rules for your convenience arranged
alphabetically by track name. Select regulations below by clicking the
Track or State then press GO.
New
Telephone Deposit System - August 9, 2006
For your convenience and added security we started a new process for
cash advance deposits over the telephone. Beginning August 9 you may be
asked to provide additional information the first time you request to
make a credit card deposit over the telephone. This new process will
provide more protection against fraudulent use of your credit card and
help us serve you better as we process more deposits. Initially, there
may be temporary delays as we will request additional information on
your first deposit.
We ask for your patience and ask that you plan your deposits further in
advance on busy race days while we transition into this new system.
Credit card fees for cash advance deposits will remain the same.
For the first deposit using a new card please be prepared to provide the
number from a government issued ID such as your driver's license number.
The verification number on the back of your credit card will be
requested for each deposit. As always, EZmoney is free and a recommended
option for depositing funds into your account.
Grand
Slam Wager Now Offered - August 9, 2006
The Grand Slam wager offered by NYRA is now available on-line and
through the telephone wagering line. We are the first online wagering
service to offer this unique wager. The popular $2 minimum wager is
covers four consecutive races.
In this example the Grand Slam requires your selection to finish first,
second or third in races 6, 7, and 8, then your selection in the 9th
race must win. If you played three horses in each of the first three
legs of this wager with one horse in race 9, the cost would be $54 (3 x
3 x 3 x 1= 27 possible combinations x $2 = $54). This means your wager
could win up to 27 times (maximum number of winning combinations unless
there is a dead-heat involved). You may also bet a $1 minimum Grand Slam
which pays half of the $2 payoff. The $2 payoff is posted with race 8
results. According to NYRA, the average $2 Grand Slam payoff at the
recently concluded Belmont meet was $75.46. Select Grand Slam as the
wager type, typically in race 5 or 6, to start your bet.
New
Wagering Screen Benefits Multi-Leg Bets - July 17, 2006
A new wagering screen was introduced July 17. On the track selection
page you have the option to select the old interface. Besides a new
colorful interface, you will see improvements in selecting horses for
exotic wagers and calculations for the amount of the ticket as runners
are added.
You now have an option to see all the legs. When selecting All Positions
you build your ticket and watch the display on the lower right as it
shows you horse numbers and the amount of the ticket. By adding or
reducing the number of horses you have a good idea of the total ticket
cost.
There is an option to select a classic view for selecting multi-leg
wagers by keying and/or boxing those runners. Just select the leg and
make your selections to the right. Click here for more information and
screen shots on the new wagering screen.
Upgrade
to IVR System - April 17, 2006
Look for new menu selections in the Interactive Voice Response (IVR)
system used by the telephone wagering system. Added to the system are
new selections for current odds, results, and scratches accessible
through the main menu of the members area. The process remains the same
for logging in but you will then be greeted with an enhanced selection
with an option for the main menu. The new greeting will be "What's the
track and race number, or say main menu for more options." IVR Upgrade
and Track Codes.
Conflict on Wagering Platform with New Windows XP -
March 28, 2006
There is a known incompatibility issue with the wagering platform
that is appearing on new versions of Windows XP, but we have an easy
fix for the problem. Windows XP users are advised to disable the
Microsoft TCP/IP v6 Protocol.
To remove “Microsoft TCP/IP version 6”
- Click on the
“Start” button then on “Control Panel”
- If you are
in “Classic View” double click on “Network Connections”
and right click on “Local Area Connection” then left click on
“Properties”
- If you are
in “Category View” you will need to click on “Network and
Internet Connections”, then click on “Network Connections”, and
then right click on “Local Area Connection”, and left click on
“Properties”
- In the box
that says “This connection uses the following items:” uncheck
“Microsoft TCP/IP version 6”, Click “Ok”
You will likely have to reboot the system after these settings
are changed.
Choose Your Amount to Wager -
February 17, 2005
You can now enter whole dollar amounts of your choice as a new
feature in the wagering process. Select your track and race, then
select "other" as the last selection in the wagering amount
drop-down. A window will pop up to enter an amount. Enter the
desired base amount for this wager, in whole dollars up to a maximum
of $2,500. There are certain amounts restricted by the tote wagering
system and listed in the window.
Wagering on the 10-cent Superfecta - Many tracks offer
10-cent wagering on the superfecta. To wager the exotic bet,
use the (other) wagering amount in the drop-down menu selection for
the amount to wager. For instance, if you want to place a four-horse
superfecta box, select .10 from the drop down menu in the window for
the other amount. The system will issue a $2.40 ticket for this bet.
In this window you can select from 10 cents to 90 cents in 10-cent
increments.
Restrictions on 10% Bonus Wagers -
January 7, 2005
Cash in on our 10% Bonus action. The bonus applies to all wagers on
the race card for the day with the exceptions listed here. Bonus
money will be deposited into accounts the following day. Place and
show wagers paying $2.20 or $2.10 causing minus pools are excluded
from the bonus offer. Account adjustments that result in less than
$1.00 are also excluded from this offer.
For
Users of Norton Internet Security - October 15, 2004
The Norton Internet Security product may block access to this
website or the AmericaTab.com website where wagers are placed. The
problem occurs when installing Windows XP SP2 after Norton Internet
Security is installed. We are working with the Symantec Corporation
to find a solution to this error in their software.
Currently, even if you remove the sites from the banned list in
Norton Internet Security, the software may still block access to the
sites. If you have Windows XP SP2 installed we recommend that you
uninstall the Norton Internet Security program through the control
panel, remove programs. Then reinstall the Internet Security
program. This process should allow you to remove AmericaTab.com from
the list of banned sites.
We will post more details and any work-arounds as soon as possible.
New
Video Policy Increases Benefit To Active Players
- September 3, 2004
In order to maintain
the highest video standards for active customers, new minimum
wagering requirements have been implemented for watching live
racing. The new policy is also liberal enough to give new customers
an opportunity to explore the system. Customers who meet minimum
requirements will continue to have access to live racing video, the
minimum requirements are:
- A minimum of
$50 wagered during the last 5 days of access to the video.
- A minimum of
$50 wagered during the previous 5 calendar days.
- A minimum of
$100 wagered during the previous 30 calendar days.
- A minimum of
$600 wagered during the previous 90 calendar days.
- A minimum of
$5,000 wagered during the previous 360 calendar days.
Players who meet
the minimum requirements will not see any changes. For occasional
visitors who do not meet the minimum requirements, a notice will
appear with instructions to restore viewing privileges.
On the Go with BetHarness.com - BetRunners.com
BetHarness and BetRunners have gone wireless. "On the Go with BetHarness.com" is available anywhere your cell phone or PDA has Internet access. It is a
FREE service to customers.
Many of the features of the wagering platform are available through the wireless connection. Customers can check account status, receive entries and results, and wager on any of the worldwide tracks that are in the system. The platform has the same level of security with 128-bit encryption that protects account information. Users of any device that uses the Wireless Application Protocol (WAP), Palm OS® browser, or Windows® Pocket PC Internet Explorer, will have access to the system through their account. The Internet address to access the wireless system is:
mobile.betharness.com or mobile.betrunners.com.
California Update
BetHarness.com
/ BetRunners.com suspended wagering by California residents on
January 1, 2002 due the the new account wagering regulations in
California. In part, the new regulations require an out-of-state
account wagering provider to be approved by the California Horse
Racing Board before offering wagering to residents of the State.
BetHarness.com
/ BetRunners.com, through its affiliate partner TwinSpires, is
currently in the process of applying for a license, and will allow
California residents to wager as soon as we are approved to do so.
An
email was sent to all of our California customers to notify them of
this important change. If you did not receive this email, please
contact our customer service department to verify your email
address. Several emails were returned to us as having bad addresses.
Also, please check any email "spam" filtering you may have
in place, to make sure it allows emails from service@AmericaTab.com.
California
residents will still have access to their account information, and
the virtual tote board and streaming video during this time. You may
request a check from your account, which will be processed promptly.
BetHarness.com
/ BetRunners.com adds VoiceBet® to wagering options
Beginning
Wednesday, December 26th, BetHarness.com / BetRunners.com members
can now use Voice Bet®, AmTote's voice recognition betting system.
Using Voice Bet® is as easy as speaking into your telephone, and
following the voice commands from the automated operator.
Members
can also key bets into the system by entering them using their
telephone keypad.
More details
on Voice Bet® are available on our website.
BetHarness.com
/ BetRunners.com adds NEW features to the Account History Report
Customers
using the Detailed
Account History Report will find three great new features
added to the report.
- Ability
to select multiple tracks. (use CTRL / SELECT keys)
- Ability
to select multiple wager types (use CTRL /SELECT keys)
- Ability
to download displayed data as a comma-separated value
file for import into a spreadsheet, database, or custom
application
of the user's design (click on the "download" button)
BetHarness.com
/ BetRunners.com will continue to develop new and exciting features
for our customers, so keep checking back for exciting new
developments!
NEW
Account Management feature!
BetHarness.com
/ BetRunners.com customers can now put the power of advanced
computing into the management of their wagering. Simply access the
new Detailed
Account History Report from the "Manage Your
Account" page, and you can now analyze your betting history in
a new and powerful way.
The new
reporting module allows members to look at their wagering history in
many ways: By Date, By Track, By Wager Type, or by any combination
of the three. The system will calculate your Win %, Return on
Investment (ROI), amount wagered, and Profit and Loss.
Want to
know what your Profit and Loss is for Trifecta bets at Beulah Park
during the Fall Meet? You can get it here in a few simple mouse
clicks!
Data
from the previous day's wagers is added each day, so the reports
will not contain today's wagers. You can still get that information
by using the "Recall Today's Bets" function as always.
BetHarness.com
/ BetRunners.com joins Safe@Play Partners Program
You may
have seen the new Safe@Play logo on our homepage, and on the Manage
Your Account page. We are committed to promoting responsible gaming,
and this is the first of our "public" initiatives in this
area.
We are
now offering an online "Risk
Quiz" which anyone may take free of charge. The quiz
was developed by ProblemGambling.com
and Game Planit Interactive for use by Safe@Play Partners.
The
risk-quiz uses 22 questions to provide you information about whether
you currently have a gambling problem, and your personal
vulnerability to problem gambling. The determination is based on the
existing theories and recent research on problem gambling. When you
have completed all the questions, you will receive a real-time
analysis.
If you
are concerned or worried about your gambling, contact a problem
gambling specialist through the 24-Hour
Help Lines.
Revised 4/13/06
© 2006
BetHarness.com/BetRunners.com, all
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